Shipping policy

If a product is returned to sender for any reason, the customer/buyer will be responsible for the additional cost to re-ship the item. If an item is delivered but the buyer is unable to locate it, please call your local post office as they have GPS coordinates and can help you locate it.

Handmade Pieces Company LLC makes no guarantee of delivery dates as final delivery is by a third party service. Dates shown at checkout are estimates only.

When an item with free shipping is bought, Handmade Pieces Company LLC reserves the right to determine what shipping class the item is sent as.

Shipping Methods
All packages will be mailed through USPS or UPS based on the buyer selection at checkout and will include tracking. The buyer will receive an email with the tracking number once the order has shipped. Please allow 24 hours for the tracking to update.

UPS can NOT ship to PO Boxes. The buyer must utilize the USPS shipping methods for this delivery location.

Route Package Protection is automatically added to every order on the site. When Route is purchased, the buyer can easily file claims for lost, stolen, or damaged packages in the unfortunate case that this happens. When a claim is filed, it will be reviewed for approval for a reorder or refund within 24 hours. This will be automatically added to your cart and is only 98¢ if your cart total is under $100. Fees then minimally increase for orders over $100. If the buyer chooses to remove Route for your cart, the buyer is then accepting responsibility for what happens to the package should an unfortunate situation occur. No store credit, refunds, or replacements will be sent on behalf of Handmade Pieces Company LLC.

If buying digital items ONLY, please remove Route from your cart. I can NOT refund once you've purchased it. 

Shipping Outside the United States

The buyer is responsible for taxes and duties by the shipping carrier.